Shipping policy
Thank you for shopping with SouthCoast Lifestyle Store.
Order Processing
All orders are processed within 1–3 business days after receiving your order confirmation email.
You will receive another notification once your order has shipped.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Please note that processing times may be slightly longer during high order volumes or promotional periods.
Shipping Times
Delivery times depend on your location and the shipping method selected at checkout.
Estimated delivery times:
South Africa
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Standard Shipping: 7–15 business days
- Electronics Shipping: 7–15 business days
International Orders
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Estimated delivery: 7–15 business days
Please note that these are estimated delivery times and may vary depending on courier services and customs processing.
Shipping Costs
Delivery is included in our product prices for orders shipped within the country served by the store you are shopping on:
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United States store: Prices are displayed in US dollars (USD) and include delivery within the United States.
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South African store: Prices are displayed in South African rand (ZAR) and include delivery within South Africa.
No additional shipping fee is added at checkout. Please shop on the correct store for your delivery country.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Tracking updates may take 24–48 hours to appear after shipping.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
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Courier delays
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Customs processing
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Weather conditions
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High seasonal demand
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Other circumstances beyond our control
SouthCoast Lifestyle Store is not responsible for delays caused by shipping carriers.
Lost or Stolen Packages
SouthCoast Lifestyle Store is not responsible for packages marked as delivered by the shipping carrier.
If your package appears lost or stolen, please:
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Contact the shipping carrier directly to file a claim.
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Contact our support team so we can assist where possible.
Email: southcoastlifestylestore@gmail.com
Incorrect Address
Please ensure that your shipping address is correct at checkout.
SouthCoast Lifestyle Store is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
If you have any questions regarding shipping, please contact us: