Refund policy

At SouthCoast Lifestyle Store, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the terms below.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

In the same condition that you received it
Unworn or unused
With tags attached
In its original packaging
Accompanied by a receipt or proof of purchase

To start a return, please contact us at:

southcoastlifestylestore@gmail.com

If your return request is approved, we will send instructions on how and where to send your package.

Please note:

Customers are responsible for return shipping costs.
Items sent back without first requesting a return will not be accepted.

If you have any questions regarding returns, you can contact us at southcoastlifestylestore@gmail.com

Damages and Issues

Please inspect your order upon receiving it.

If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized products
Personal care items (such as beauty products)
Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you have questions about a specific item, please contact us before purchasing.

Exchanges

The fastest way to ensure you receive the item you want is to:

Return the item you have
Once the return is accepted, place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

To qualify: